Recommendations – AI in healthcare
Guided by our panel of experts, we have developed 22 recommendations grouped within eight themes. The themes are summarised here and are not listed in any particular order of importance. The recommendations highlight where some of the work could be carried out and specific considerations that might be of interest for decision makers and policy writers.

Theme 1: Mapping the landscape in Aotearoa New Zealand
There are many aspects of the healthcare landscape that will evolve with the ongoing deployment of AI in healthcare delivery. Examples include back-office efficiency, image analysis, research, and technology development. It is important to maintain an awareness of the needs and opportunities within our national context.
Theme 2: Maintaining the human element of care
While there are clear opportunities for improvements in efficiency and data processing, the extent to which AI systems might augment our current healthcare service delivery is unclear. Establishing an understanding of the crucial human elements of healthcare delivery will support decision makers to deploy AI technologies in the appropriate supporting areas.
Theme 3: Enabling adoption
Adopting AI into our healthcare system will not happen on its own. The appropriate policy settings, targeted information provisions, and resourcing to enable effective adoption of AI technology that will support improved health outcomes for Aotearoa New Zealand will be key to seeing effective outcomes.
Theme 4: Establishing confidence and trust
Establishing a sense of confidence and trust in AI technology is important. Effective engagement with the public, various tiers of the healthcare workforce and those in research and development will help to build confidence. Clear communication of AI limitations, risks and associated evaluation outcomes, coupled with the appropriate frameworks for governance, will support AI deployment and grow confidence and trust in AI-enabled technologies across the healthcare system.
Theme 5: Tackling inequity
The adoption of AI in healthcare should not just replicate our current health outcomes. AI technology deployed in our healthcare settings should facilitate better outcomes for everyone in Aotearoa New Zealand. This necessitates developing an understanding of where our greatest health needs are and ensuring that we deploy technologies that help to close equity gaps.
Theme 6: Te ao Māori
Unique to the Aotearoa New Zealand context is Te Tiriti o Waitangi. Relevant iwi, hapū, whānau, and Māori organisations should be included in decisionmaking processes as partners alongside the Crown. Partnership should be evident throughout all stages of project life-cycles spanning conception, planning, governance, design, and implementation.
Theme 7: Data and systems
We cannot talk about AI without also talking about data and inference. Implementation of AI technologies within our healthcare system requires inference from large data sets. This highlights issues such as data definition, data collection, data storage, data privacy, data sovereignty and security as well as the safety, reliability, and effectiveness of the inference these data enable.
Theme 8: Exploring future opportunities
AI introduces various opportunities to improve outcomes in our healthcare system. Creating environments that foster research and innovation can enable us to take advantage of new and exciting opportunities.
Last edited on: 15th December 2023